01 Design Leader
In 2013, Janaki helped create the Design and Co-Innovation Center, a strategic design agency within SAP. She recruited, coached and inspired talented interaction designers, visual designers, design thinkers, technology and business experts to deliver products and services to customers that transformed the way they worked. She led teams that won multiple product design awards including the Gold award for Best Enterprise Experience, several Red Dot awards, IDEA award, Fast Company Innovation by design award, to name a few. Janaki was named a Women of Influence by the Silicon Valley Business Journal in 2016.
I'M
Janaki Kumar.
Design leader |
Innovation culture catalyst | Speaker | Author | Artist
Janaki is a thought-leader in design-led innovation for the enterprise. She is committed to delivering award-winning products and services that help businesses transform the way they work. She is a proven leader in building, coaching and inspiring high-performance design teams, leveraging design-thinking, customer empathy, and co-innovation.
03 sPEAKER & TEACHER
Janaki is a frequent speaker and educator on the topics of design, leadership, innovation, culture, and diversity. She is a speaker at various conferences including TEDx on Gamification at Work and IxDA Florianopolis on Riding the wave of digital disruption by design. She is a co-instructor of the LEAD course on Customer Experience Design, a Neuroscience Perspective in the Sanford Graduate School of Business.
05 Experience
2018 - Present
JPMorgan Chase & Co.
MD, Head of Design, Commercial Bank
Established a Design Center of Excellence to support big data, fintech and proptech transformation initiatives across the Commercial Bank
Built a team of researchers, service designers and product designers to partner with business stakeholders from concept to design execution, for both internal and client facing products
Codified a design system to provide a coherent and delightful experience across all digital touch points
Sparked a culture of creativity and innovation and contributed to the diversity and inclusion efforts in the organization
Led a design project to understand the financial needs of the underbanked and unbanked renters and the landlords who house them
2001-2018 (17Y)
SAP
VP, Design Evangelist, Office of the Chief Design Officer
Extend SAP’s thought leadership in design and Innovation
Nurture the design community in Silicon Valley
Lead strategic projects on behalf of the CDO
VP, Head of Design and Co-Innovation Center, Americas
Established SAP’s Design and Co-Innovation team, strategic design agency in Palo Alto.
Recruited and staffed a team of designers, researchers, and design thinking experts to work with customers on their strategic innovation projects.
Completed over 700 projects in less than five years with some of the most important companies in the world
Senior Director, UX Design USA
Led a centralized team of designers for all lines of business based in Palo Alto including the Cloud Products, Sustainability Applications Group and the Global Business Incubator.
Established the Governance Risk & Compliance (GRC) design team and shipped SAP’s GRC suite
Led the design of Customer Relationship Management (CRM) Productivity Suite
Experienced in end-to-end enterprise suite of products
2015-Present (5Y)
STANFORD UNIVERSITY
Co-Instructor
Customer Engagement Design: A Neuroscience Perspective,” a course with Dr. Baba Shiv at the Stanford GSB LEAD Certificate: Corporate Innovation
2000-2001 (1Y)
myCFO / Harris Financials
Interaction Designer, User Experience Group
1998-2000 (2Y)
SAP Labs
Internet Developer, Electronic Commerce
Created SAP’s first web based products. Collaborated with Frog Design, Cooper Interaction and Karen Holtzblatt to create best practices for design at SAP
1994-1998(4Y)
Fannie Mae (FNMA) Washington
Senior Software Engineer, Web Development Group
Winner of the 1998 ComputerWorld Smithsonian Award
Designed screens, created prototype, conducted usability studies for a web-based financial application – MortgageLinks
1993-1994 (1Y)
eCredit.com/SR Research
1991-1993 (2Y)
Bank of Boston
06 EDUCATION
2011
Stanford University GSB
Executive Leadership Program
1991
Boston University
M.S. Management Information Systems
1989
Madurai Kamaraj University
M.Com Finance
1988
National Institute of Information Technology
Diploma Systems Management
CONTACT
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